Terms of Service

Welcome to Mithila Delicacies.

By accessing or using our website, products, or services, you agree to comply with the following Terms & Conditions. These Terms govern your use of the website and any transactions made through it.

We reserve the right to update, modify, or revise these Terms at any time without prior notice. Continued use of the website implies acceptance of revised Terms.

1. Eligibility to Use

• You are legally capable of entering binding contracts under applicable laws.
• All information provided by you is accurate and current.
• You will use the website only for lawful purposes.

2. Products & Services

Mithila Delicacies specializes in premium food products including Makhana and traditional delicacies.

• Product descriptions, pricing and images are made accurate to best efforts.
• Availability is updated regularly.
• Packaging may vary from images shown.

3. Orders & Acceptance

• Orders are considered an offer to purchase products.
• We reserve the right to accept or reject orders.
• Orders may be cancelled due to stock, pricing or logistics issues.

4. Pricing & Payments

All prices are in INR unless stated otherwise. Prices may change without notice, though confirmed orders retain purchase pricing.

5. Shipping & Delivery

Delivery timelines may vary by location, courier or unforeseen events. Mithila Delicacies is not liable for delays caused by logistics partners.

6. Returns, Refunds & Replacements

Due to food safety considerations, returns may be limited. Refunds or replacements may be considered for:

• Damaged product received
• Incorrect item delivered
• Missing items
• Quality concerns with valid proof

7. User Accounts

• You are responsible for maintaining login confidentiality.
• You are responsible for activities under your account.
• Accounts involved in misuse may be suspended.

8. Intellectual Property

All logos, text, product descriptions, graphics and packaging designs remain property of Mithila Delicacies. Unauthorized reproduction is prohibited.

9. Prohibited Use

• No unlawful or fraudulent use
• No unauthorized system access
• No misuse or copying of content
• No malware or harmful code uploads

10. Third Party Links

External links may be provided for convenience. We are not responsible for third-party websites or policies.

11. Limitation of Liability

Our maximum liability, if any, shall be limited to the value of products purchased.

12. Food Disclaimer

Customers should review ingredients before consumption. For allergies or dietary restrictions, consult relevant product details.

13. Privacy

Use of this website is also governed by our Privacy Policy.

14. Governing Law

These Terms are governed by laws of India. Disputes fall under jurisdiction of courts in Bihar, India.

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